Since the issues with Glittersniffer have been so well documented, I'm not going to recount them all here, but I do want to share my comments (which are an edited version of what I posted in the comments section of Lipsticks & Lightsabers). I have never used Glittersniffer, and don't claim to have omniscient knowledge of the controversy, so be forewarned: the statements made herein are my personal opinions (except where noted) and should be taken as such. Nonetheless, I feel like my comments have value outside of the current discussion; they're relevant to anyone who's had issues with deceptive business practices, both inside the beauty arena and out.
With claims being made that Glittersniffer pigments have actually injured customers, I immediately wondered: has anyone contacted the FDA about this situation? Despite the recall, Glittersniffer owner Lela's comments on the website's recall info page prove that she still has no clue about FDA regulations. First thought? If she doesn't understand cosmetic ingredients well enough to, say, properly label her products, why in the world should be be trusted to properly use those ingredients? Second thought? DAMN WOMAN, get on the FDA website and get your info straight! OK. Maybe that was my first thought.
The first tell-tale sign that this company is a bit off? The US FDA requires that ingredients be listed by the INCI name, which is not necessarily the retail name OR the chemical name that Lela mentions. For instance, a retailer may sell Purified Water, the chemical name of which is Oxidane; in INCI nomenclature it must be listed as: Water (Aqua).
My graphic designer is a Cannes gold award winner. He also happens to be my fiancé (brag brag) and I can assure you, he has no clue about labeling regulations (and yes, he works with cosmetic brands.) Why? Because it's not his job.
The fact is, since GS pigments contain less than .25oz (7.09g) per jar, the ingredients label doesn't have to be on the jar. However, they do have to be firmly affixed to the jar on a tag, tape or card. Otherwise, jars must be packaged in an outer container that includes the label. Simple, right? And my graphic designer didn't even have to tell me that!
Second, I haven't heard anyone mention getting an attorney. Again, I never tried Glittersniffer, and therefore am not directly affected, but I'm begging those of you who were, especially those that incurred medical expenses: GET A LAWYER & SUE HER!!! Most personal injury attorneys work on a pro-bono basis, meaning you don't pay them out of pocket, they just take a percentage of your settlement.
I had to sue a former landlord for an injury I sustained on his property, so I know how intimidating it can be to start this process, but in this case, it needs to be done. Not only to recover personal losses, but to stop this retailer from harming other people.
Finally, I encourage everyone effected by this to contact the Michigan State Attorney General. (Glittersniffer's business address is listed as: 4467 Vassar St Dearborn Heights , MI 48125. Incidentally, this info that should be on her products, as required by the FDA.) The website of the Michigan State Attorney General is:
From what I was told by an insurance professional (in regards to a separate issue) this is the best way to get a business's attention quickly, and it often results in rapid resolution of an issue. Frankly, operating a business the volume of Glittersniffer without a business license can get Ms. Lela in big trouble as it is, so I imagine a letter from the AG would definitely get her attention.
Of course, a report to the Better Business Bureau is also warranted in situations like this, and can help to establish a negative history that can make it more difficult for a person to set up a business under another name in the future.
To those of you not affected, my purpose in publishing this is to help everyone become more educated and empowered consumers. To those that were involved, I'd like to extend my hopes that this situation is resolved quickly and justly, and I wish you all the best of luck!